Booking Authorization
Every payment Travelfirst processes is preceded by a written authorization document — sent to you, reviewed by you, and approved by you in writing. This is not a formality. It is a structural commitment to ensuring that every charge you receive is documented, expected, and explicitly consented to.
Written approval. Not implied. Not verbal. Written.
Authorization at Travelfirst is a documented, explicit process:
Specific to your booking — covering every line item, fare condition, and payment detail.
Sent to the email you provided when submitting your request.
Review every line — itinerary, fare conditions, costs, billing descriptor, and total charge.
Using the specified confirmation language — which includes your name and booking reference.
Not before. Not simultaneously. After.
If you do not respond, we do not charge.
If your response indicates any question or concern, we clarify before proceeding. If you cannot be reached after reasonable attempts, the booking does not proceed.
Every line. No surprises.
Every Travelfirst authorization document includes:
These conditions apply to your specific fare and booking.
Read them carefully before authorizing. Fare conditions are set by the airline, not by Travelfirst. We cannot override, waive, or modify them after a booking is completed.
Your card statement will show: [EXACT DESCRIPTOR]
This is disclosed before payment. If you see this charge and cannot identify it, contact us before filing a dispute. We can provide full documentation for any transaction same-day.
The document includes the following explicit consent language:
Authorization Statement
"By responding to this authorization request with the confirmation phrase below, I confirm that I have read and understood the itinerary, fare conditions, and cost breakdown above. I authorize Travelfirst to charge the total amount of $[X] to the payment method on file. I understand that this authorization will be recorded with a timestamp and that the booking will proceed upon receipt of my written approval."
Confirmation phrase:
"I authorize this booking — [Your name] — [Booking reference]"
Including your name and booking reference confirms the approval is specific to this transaction and reduces the risk of miscommunication.
After you approve, here's the sequence.
| Step | Timing |
|---|---|
| Authorization received and logged | Immediately |
| Payment processed | Within [X] hours of authorization |
| Booking submitted to fulfillment | Following payment clearance |
| Ticket issuance confirmed | Typically within [X–X] hours of booking submission |
| Written confirmation sent to you | Upon verified ticket issuance |
If your ticket confirmation takes longer than expected:
This can occur due to carrier processing times, particularly for international itineraries. Contact us if you have not received ticket confirmation within 24–48 hours of your payment being processed. Do not wait.
What will appear on your statement:
Your card statement will show the billing descriptor disclosed in your written authorization document. We commit to disclosing this name to you before any payment is processed. If you see a charge and cannot identify it, contact us before filing a dispute — we can provide full documentation for any transaction same-day.
Do not authorize if anything is incorrect. Contact us first.
Review carefully before you respond.
If the authorization document contains any error — wrong date, wrong routing, wrong name, wrong fare — do not authorize it. Reply to the authorization email identifying the error. We will correct it and reissue the document for your review.
Authorizing an incorrect document creates complications. We cannot guarantee corrections after a booking is completed. Review carefully before you respond.
Records retained for a minimum of 24 months.
Travelfirst retains records of every authorization — including the original request, the options presented, the authorization document, the authorization response, payment confirmation, and ticket issuance confirmation.
These records are available to you upon request and are retained for a minimum of 24 months. If you have a question about any charge or booking, we can produce the complete documentation record, typically within the same business day.
Questions about the authorization process?